February 2, 2021

Our Team

Katherine Freund is the founder and President of Independent Transportation Network of America (ITNAmerica).  Katherine has a MA in Public Policy from the Muskie School of Public Service and a BA from the State University of New York at Buffalo.  She Chaired the Task Force to Study the Safe Mobility of Maine’s Aging Population, served on the Advisory Committee for the 2005 White House Conference on Aging and is a National Transit Institute Fellow.  She has served for twelve years on the Transportation Research Board’s Committee on the Safe Mobility of Seniors where she Co-chaired the Joint Subcommittee on Transportation Options for Seniors. In 2013, Katherine testified about ITNAmerica and sustainable senior transportation before the US Senate Special Committee on Aging. Katherine is a 2012 Ashoka Fellow and has participated in more than 150 national and international panels and conference sessions on alternative transportation for older people.


John Doan, PE, is the ITNCountry Project Manager. He has administrative and operational responsibilities for all aspects of ITNAmerica’s FTA Integrated Mobility Innovation funded project.  John is the co-founder and former CEO of Mobility 4 All, a personalized ride service for seniors, based in Minnesota.  He has worked on numerous USDOT and FTA funded projects related to telework, light rail transit, bus raid transit, congestion pricing and public engagement. John honorably served as a Civil Engineer Corps officer in the US Navy, engineer at the Minnesota DOT and Vice President for a national consulting firm.  He has a BS from Carnegie Mellon University and Master of Public Policy from Harvard’s Kennedy School of Government.  As a social impact entrepreneur, John is dedicated to ensuring that emerging technologies such as autonomous vehicles, mobility as a service and shared use mobility are accessible, equitable and affordable for all people.


Alan Fried, MS, is the Information Technology Manager for ITNAmerica.  He built the current ITNRides application that has supported more than one million rides. Alan’s keen ability to conceive and develop elegant technology solutions to complex processes and systems is a hallmark of his to value to ITNAmerica and the field of transportation technologies.  He has also served as ITNAmerica’s Chief Information Officer and Chief Operating Officer during its national rollout.  Alan has a BA in History and Philosophy of Science from Princeton University and a MS in Natural Resources from the University of New Hampshire.


Laura Dake is the ITNCountry Site Manager and Affiliate Support Representative for ITNAmerica. Laura provides direct support, training, and guidance on all aspects of the ITN operational service model and preferred practices to the ITNCountry demonstration sites as well as to twelve ITN Affiliates. Laura previously served as Executive Director of ITNBluegrass. She has more than 20 years of training facilitation and course development experience. Among her many community leadership roles, she is proudly serving her third term on the Versailles City Council. Laura has advanced degrees from the University of Michigan and George Mason University.


Nicholas Candela is the ITNCountry Community Outreach Associate. In this role he creates strategic partnership with organizations, communities, individuals, and businesses at the local, state and national levels to help advance participation and garner resources for the ITNCountry platform. Nicholas has over a decade of experience in economic development and market research having worked at the Brookings Institute and various private consulting firms. He holds a BA in Economics from the University of Maryland.


Morgan Jameson, the Training Manager, has worked at ITNAmerica for 6-years.  Morgan has extensive non-profit experience and has managed programs for Shalom House, Goodwill Industries of Northern New England, and Opportunity Farm for Boys and Girls, in addition to her work at ITN.  Morgan has a Master’s in Psychology with a specialization in Clinical Mental Health Counseling.


Susan Kallash-Bailey is ITNCountry’s Technology and Community Support Specialist and is the former Executive Director for ITNGateway in St. Charles, Missouri.  For past 10 years, she has led the organization through tremendous growth and expansion into St. Louis County, providing over 1,400 rides monthly.  Prior to joining ITN, Susan had a successful 28-year career in the travel and event business, which included leading a multi-million-dollar technology project for Maritz Inc. As helping others has always been part of the fabric of her life, she has embraced the mission of ITNAmerica, and is dedicated to and passionate about making a difference in the lives of older adults who are unable to drive. 


Alejandro Rovira is ITNAmerica’s Administrative Assistant Support lead. He manages a multitude of daily operational activities to ensure productive and quality workflow. With his strong commitment to mission-oriented organizations, Alejandro has worked for over 15-years in the customer service, community advocacy and healthcare leadership. He earned his Master of Policy, Planning and Management from the University of Southern Maine.


Jean Palanza is ITNAmerica’s Finance Manager with more than 25-years of accounting and finance management experience mostly in the nonprofit sector.  She most recently worked for Community Partners, one of the largest nonprofits in Maine supporting developmentally disabled adults.  She has also worked for a LORT C Theatre and the Peace Corp.  She is a graduate of University of New Hampshire and on the council of advisors for Speaking Up For Us.